Question 1

Common characteristics among labour relations legislation in all Canadian jurisdictions include all of the following except

Accepted Answer

A)   a minimum term of six months for all collective agreements.
B)   procedures that must be followed by one or both parties before a strike or lockout is legal.
C)   the requirement that disputes over matters arising from interpretation of the collective agreement be settled by binding arbitration.
D)   establishment of a labour relations board or the equivalent.
E)   prohibition of strikes or lockouts during the life of a collective agreement.F) B) and D)
G) A) and C)

Question 2

There are generally four internal steps prior to arbitration.

Accepted Answer

A) True 
 B)False

Question 3

Convincing politicians of the need for stricter and more comprehensive health and safety legislation is most closely associated with

Accepted Answer

A)   pre-strike activity.
B)   social unionism.
C)   information picketing.
D)   political unionism.
E)   business unionism.F) A) and E)
G) C) and D)

Question 4

The area defined by the resistance points of each side, in which compromise is possible, as is the attainment of a settlement satisfactory to both parties, is known as the

Accepted Answer

A)   distributive bargaining range.
B)   bargaining range.
C)   area of potential settlement.
D)   bargaining zone.
E)   settlement range.F) A) and B)
G) B) and C)

Question 5

The negotiations that take place between a labour union and an employer to arrive at a mutually acceptable collective agreement are known as

Accepted Answer

A)   collective bargaining.
B)   contract bargaining.
C)   union organizing.
D)   contract ratification.
E)   contract administration.F) B) and E)
G) None of the above

Question 6

An organizing drive has begun at a busy branch of a bank.The managers wish to avoid a union at all costs.This approach to labour relations is

Accepted Answer

A)   tough bargaining.
B)   union suppression.
C)   union substitution.
D)   union acceptance.
E)   union avoidance.F) B) and D)
G) All of the above

Question 7

Situations in which interest arbitration may be involved include all of the following except

Accepted Answer

A)   negotiations involving firefighters in most jurisdictions.
B)   negotiations involving police officers in most jurisdictions.
C)   negotiations involving public servants in some jurisdictions.
D)   negotiations involving nursing home employees in most jurisdictions.
E)   none, there are no exceptions listed above.F) A) and D)
G) A) and C)

Question 8

A full-time employee of the union, whose role is to plan and execute union membership recruitment campaigns, is known as

Accepted Answer

A)   a union organizer.
B)   a regional representative.
C)   a chief steward.
D)   a business agent.
E)   the local president.F) A) and B)
G) D) and E)

Question 9

Who is responsible for contacting employees, presenting the case for unionization, and signing up members?

Accepted Answer

A)   the in-house organizing committee
B)   the union organizer
C)   the regional representative
D)   the business agent
E)   the president of the local/district labour councilF) A) and D)
G) D) and E)

Question 10

All Canadian jurisdictions require that collective agreements contain a clause providing for

Accepted Answer

A)   surface bargaining.
B)   mediation.
C)   final and binding settlement by arbitration of all disputes arising out of the collective agreement.
D)   a disciplinary process.
E)   pattern bargaining.F) B) and C)
G) A) and B)

Question 11

Each of the following statements about lockouts is true except that

Accepted Answer

A)   they put pressure on the union negotiating team to agree to the terms and conditions offered by management.
B)   they are legally permissible in only a few Canadian jurisdictions.
C)   they can damage an organization's public image.
D)   they may have a negative impact on nonstriking employees.
E)   lockouts are not a widely used strategy in Canada.F) None of the above
G) A) and B)

Question 12

The most restrictive form of union security is known as a

Accepted Answer

A)   open shop.
B)   maintenance-of-membership.
C)   union shop.
D)   dues shop.
E)   closed shop.F) A) and D)
G) C) and D)

Question 13

Specific strategies adopted by organizations using the union substitution approach include

Accepted Answer

A)   pay, benefits, and working conditions equal to or better than those in unionized firms.
B)   preventing a union from gaining a foothold.
C)   avoiding a union at all costs.
D)   accepting collective bargaining as an appropriate mechanism for establishing terms and conditions of employment.
E)   viewing the union as the legitimate representative of the firm's employees.F) D) and E)
G) B) and D)

Question 14

An association of persons performing a certain type of skill or trade is called

Accepted Answer

A)   an independent local union.
B)   a provincial federation of labour.
C)   a craft union.
D)   an international union.
E)   an industrial union.F) B) and D)
G) B) and C)

Question 15

The actual settlement range in contract negotiations generally lies in the bargaining zone, between management's target and resistance points.

Accepted Answer

A) True 
 B)False

Question 16

Workers primarily seek unionization when

Accepted Answer

A)   they are dissatisfied and believe that it is only through collective action that the factors causing dissatisfaction can be changed.
B)   they are unhappy with the location of the firm.
C)   they primarily want career advancement.
D)   a union organizer convinces them of the benefits of unionization.
E)   they are extremely dissatisfied.F) B) and E)
G) A) and B)

Question 17

Each of the following is a component of business unionism except

Accepted Answer

A)   lobbying for legislative changes pertaining to security issues and working conditions.
B)   seeking greater job security.
C)   negotiating for better pay and benefits.
D)   achieving better working conditions.
E)   There are no exceptions listed above.F) None of the above
G) A) and B)

Question 18

Union membership in Canada has been declining rapidly as a percentage of both the civilian labour force and non-agricultural paid workers.

Accepted Answer

A) True 
 B)False

Question 19

A favourable strike vote means

Accepted Answer

A)   a strike will occur within a specified period of time.
B)   going on strike would not involve a high risk.
C)   an advantage for management.
D)   a strike is inevitable.
E)   management may be more willing to make concessions.F) A) and B)
G) D) and E)

Question 20

Steps in the unionizing process typically include all of the following except

Accepted Answer

A)   an all-out public campaign.
B)   the outcome: certification, recognition, or rejection.
C)   formation of an in-house organizing committee.
D)   employee/union contact.
E)   a vote.F) A) and B)
G) D) and E)

Exam 12: Labour Relations

An organizing drive has begun at a busy branch of a bank.The managers wish to avoid a union at all costs.This approach to labour relations is

Correct AnswerverifiedShow Answer

Each of the following statements about lockouts is true except that

Correct AnswerverifiedShow Answer

Steps in the unionizing process typically include all of the following except

Correct AnswerverifiedShow Answer

Situations in which interest arbitration may be involved include all of the following except

Correct AnswerverifiedShow Answer

A full-time employee of the union, whose role is to plan and execute union membership recruitment campaigns, is known as

Correct AnswerverifiedShow Answer

Common characteristics among labour relations legislation in all Canadian jurisdictions include all of the following except

Correct AnswerverifiedShow Answer

The negotiations that take place between a labour union and an employer to arrive at a mutually acceptable collective agreement are known as

Correct AnswerverifiedShow Answer

Convincing politicians of the need for stricter and more comprehensive health and safety legislation is most closely associated with

Correct AnswerverifiedShow Answer

The actual settlement range in contract negotiations generally lies in the bargaining zone, between management's target and resistance points.

Correct AnswerverifiedShow Answer

A favourable strike vote means

Correct AnswerverifiedShow Answer

All Canadian jurisdictions require that collective agreements contain a clause providing for

Correct AnswerverifiedShow Answer

Each of the following is a component of business unionism except

Correct AnswerverifiedShow Answer

The area defined by the resistance points of each side, in which compromise is possible, as is the attainment of a settlement satisfactory to both parties, is known as the

Correct AnswerverifiedShow Answer

There are generally four internal steps prior to arbitration.

Correct AnswerverifiedShow Answer

Who is responsible for contacting employees, presenting the case for unionization, and signing up members?

Correct AnswerverifiedShow Answer

The most restrictive form of union security is known as a

Correct AnswerverifiedShow Answer

Specific strategies adopted by organizations using the union substitution approach include

Correct AnswerverifiedShow Answer

Workers primarily seek unionization when

Correct AnswerverifiedShow Answer

Union membership in Canada has been declining rapidly as a percentage of both the civilian labour force and non-agricultural paid workers.

Correct AnswerverifiedShow Answer

An association of persons performing a certain type of skill or trade is called

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified