Question 1

The process of identifying personal development needs that involves the feedback of peers, subordinates and superiors is known as:

Accepted Answer

A)  performance appraisal
B)  360 degree feedback
C)  peer review
D)  progressive action feedbackE) A) and B)
F) A) and D)

Question 2

The three levels of needs analysis are: Strategic/organizational, task and team.

Accepted Answer

A) True 
 B)False

Question 3

The ISD approach stands for Institutional Systems Design.

Accepted Answer

A) True 
 B)False

Question 4

A needs assessment should be the starting point for all HRD programs and is critical to program success.

Accepted Answer

A) True 
 B)False

Question 5

Having a trained observer watch an employee perform a task and note the nature and frequency of activities is an example of which method of task identification?

Accepted Answer

A)  Critical incident
B)  Time sampling
C)  Job inventory questionnaire
D)  Stimulus-response-feedbackE) A) and B)
F) None of the above

Question 6

Which of the following is NOT a barrier to conducting HRD needs assessment?

Accepted Answer

A)  assessment can be difficult
B)  research is valued over action
C)  information already exist that identifies organizational needs
D)  there is a lack of support for needs assessmentE) C) and D)
F) None of the above

Question 7

Employees are more positive about performance appraisals used for developmental purposes rather than administrative purposes.

Accepted Answer

A) True 
 B)False

Question 8

A gap can be identified by:

Accepted Answer

A)  Subtracting what is known from what should be known
B)  Adding what is known to what should be known
C)  Subtracting what is should be known from what is known
D)  Subtracting what is known from what we already do knowE) None of the above
F) A) and D)

Question 9

The knowledge, skills, abilities, and other requirements (KSAOs)  needed to perform a task or job are spelled out in the:

Accepted Answer

A)  job specification
B)  job design
C)  skills inventory
D)  organizational climate indexE) None of the above
F) A) and D)

Question 10

The stimulus-response-feedback method of task identification breaks each task into four components.

Accepted Answer

A) True 
 B)False

Question 11

In "The Attack on ISD" which charge or complaint WAS raised by some leaders in the HRD leaders against the process or systems model of HRD used in the text?

Accepted Answer

A)  it focuses too heavily on the end results of training
B)  it focuses too heavily on attitudes and emotions
C)  it is too slow and clumsy to meet today's training/HRD needs
D)  it works best with jobs that are rapidly changing and at high organizational levelsE) B) and D)
F) B) and C)

Question 12

A job description is a narrative statement of the major activities involved in performing a job and conditions under which these duties are performed.

Accepted Answer

A) True 
 B)False

Question 13

Supervisors and job incumbents evaluate a task list in terms of its importance and time spent performing it in which method of task identification?

Accepted Answer

A)  Critical incident
B)  Time sampling
C)  Job inventory questionnaire
D)  Stimulus-response-feedbackE) A) and B)
F) All of the above

Question 14

Performance appraisal information can always be considered to be accurate.

Accepted Answer

A) True 
 B)False

Question 15

When an effort is made to discover the reasons for an employee's work performance, this is referred to as:

Accepted Answer

A)  psychoanalysis
B)  card sort analysis
C)  summary person analysis
D)  diagnostic person analysisE) None of the above
F) B) and D)

Question 16

In 1998 the US Supreme Court decided that supervisory training for sexual harassment was:

Accepted Answer

A)  Unimportant
B)  Adequate in both cases
C)  Important but not necessary
D)  Inadequate in both casesE) B) and D)
F) A) and C)

Exam 4: Assessing HRD Needs

In 1998 the US Supreme Court decided that supervisory training for sexual harassment was:

Correct Answer
verified

Performance appraisal information can always be considered to be accurate.

Correct Answer
verified

Supervisors and job incumbents evaluate a task list in terms of its importance and time spent performing it in which method of task identification?

Correct Answer
verified

The three levels of needs analysis are: Strategic/organizational, task and team.

Correct Answer
verified

Which of the following is NOT a barrier to conducting HRD needs assessment?

Correct Answer
verified

The process of identifying personal development needs that involves the feedback of peers, subordinates and superiors is known as:

Correct Answer
verified

Having a trained observer watch an employee perform a task and note the nature and frequency of activities is an example of which method of task identification?

Correct Answer
verified

The stimulus-response-feedback method of task identification breaks each task into four components.

Correct Answer
verified

A needs assessment should be the starting point for all HRD programs and is critical to program success.

Correct Answer
verified

A job description is a narrative statement of the major activities involved in performing a job and conditions under which these duties are performed.

Correct Answer
verified

When an effort is made to discover the reasons for an employee's work performance, this is referred to as:

Correct Answer
verified

The knowledge, skills, abilities, and other requirements (KSAOs) needed to perform a task or job are spelled out in the:

Correct Answer
verified

The ISD approach stands for Institutional Systems Design.

Correct Answer
verified

Employees are more positive about performance appraisals used for developmental purposes rather than administrative purposes.

Correct Answer
verified

In "The Attack on ISD" which charge or complaint WAS raised by some leaders in the HRD leaders against the process or systems model of HRD used in the text?

Correct Answer
verified

A gap can be identified by:

Correct Answer
verified

Exam 4: Assessing HRD Needs

In 1998 the US Supreme Court decided that supervisory training for sexual harassment was:

Correct AnswerverifiedShow Answer

Performance appraisal information can always be considered to be accurate.

Correct AnswerverifiedShow Answer

Supervisors and job incumbents evaluate a task list in terms of its importance and time spent performing it in which method of task identification?

Correct AnswerverifiedShow Answer

The three levels of needs analysis are: Strategic/organizational, task and team.

Correct AnswerverifiedShow Answer

Which of the following is NOT a barrier to conducting HRD needs assessment?

Correct AnswerverifiedShow Answer

The process of identifying personal development needs that involves the feedback of peers, subordinates and superiors is known as:

Correct AnswerverifiedShow Answer

Having a trained observer watch an employee perform a task and note the nature and frequency of activities is an example of which method of task identification?

Correct AnswerverifiedShow Answer

The stimulus-response-feedback method of task identification breaks each task into four components.

Correct AnswerverifiedShow Answer

A needs assessment should be the starting point for all HRD programs and is critical to program success.

Correct AnswerverifiedShow Answer

A job description is a narrative statement of the major activities involved in performing a job and conditions under which these duties are performed.

Correct AnswerverifiedShow Answer

When an effort is made to discover the reasons for an employee's work performance, this is referred to as:

Correct AnswerverifiedShow Answer

The knowledge, skills, abilities, and other requirements (KSAOs) needed to perform a task or job are spelled out in the:

Correct AnswerverifiedShow Answer

The ISD approach stands for Institutional Systems Design.

Correct AnswerverifiedShow Answer

Employees are more positive about performance appraisals used for developmental purposes rather than administrative purposes.

Correct AnswerverifiedShow Answer

In "The Attack on ISD" which charge or complaint WAS raised by some leaders in the HRD leaders against the process or systems model of HRD used in the text?

Correct AnswerverifiedShow Answer

A gap can be identified by:

Correct AnswerverifiedShow Answer

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